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What is
AllHotelDeals?
AllHotelDeals is one of Europe’s leading online
reservation providers to the hotel industry. Allhoteldeals objective is to give
the most friendliest online environment for hoteliers with most user friendly
interface. Beyond this Allhoteldeals has got dedicated team for continuous
support for all technical related questions and search engine listings. For
more information see About Us. |
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What will I
gain from joining AllHotelDeals?
Adding your hotel to Allhoteldeals mean your hotel marketing ways
will increase by 100 times what you have now. We will promote your hotel to
customers and travel agents worldwide, enabling you to receive an entirely new
or enhanced revenue stream through real-time, online reservations. |
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Who can become
a member?
Any hotel, B&B, or other accommodation provider. You may not
need to have internet access as our sales team will fax reservations details so
you never miss any reservations. |
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Where will my
hotel be distributed?
As one of Europe’s leading online hotel reservations providers, we
will advertise our hotel on over all major hotel booking channels. Every month
millions of viewers are joining internet and this list is growing weekly,
enabling each hotel to be visible to millions of Internet users each month. Our
major advertising partners are yell.com and all other Hospitality industry
related portals. |
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How many
bookings will I receive?
This depends on your hotel and how well you describe the
atmosphere, facilities and amenities. It also depends on your location, rates
and availability. |
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How long does
it take to start receiving reservations?
Again this will depend on location and hotel facilities and rates
and availability of the Hotel. We guarantee you get reservations as soon as
possible. |
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How much
commission do you charge?
We charge very competitive commission rates. Please Contact Us for
more information on commission. |
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What are the
financial risks?
Zero – there are no join-up fees or monthly charges! You are in
control of your allocation and rates and what's more, you pay commission only
for bookings you receive. |
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Who does the
guest pay?
The guest pays the hotel, in full, on check out. We do however
have the ability to accept pre-paid reservations – if you are interested in
this service please Contact Us. |
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Are
reservations guaranteed and safe?
Yes. When booking, guests are required to provide contact and
credit card details. You have access to these details, via our 128bit secure
server (SSL), so that you can pre-authorise payment, collect deposits and
charge cancellation or no show fees. |
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How do I
receive notification of bookings and cancellations?
Notifications are automatically generated when customers book or
cancel online. You receive notification in 3 ways – on your admin panel, via
email and fax*. Guests receive a personalised, automatic confirmation by email.
This includes a booking reference, your contact details, policy and directions
to your hotel. * Fax and email notifications are not always reliable methods of
communication, therefore it is imperative to regularly check your online hotel
bookings page. |
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Do we have to
give a fixed allocation?
No, you can amend your room availability or room rates at anytime over
the internet, so that you will never out of control. To do so all you need is
a pc with internet connection. |
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What rate
levels can be set?
You can set different rate levels based upon your Rooms availability
and how busy your hotel is. |
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Are rates per
room or per person?
Rates are per room (not per person) and must include VAT where
applicable. |
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What happens
if a guest cancels or amends their booking?
If guests cancel online, you are notified as you are with
reservations. Guests may also cancel/amend directly with you over the phone or
by email; in which case we ask you to notify us, using our online facility, so
that we do not inadvertently charge you commission. |
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Do cancelled
bookings return rooms to our online inventory?
Once again you are in control – availability will be returned
unless your inventory is set to ‘Sold Out.’ In this case inventory will not be
returned. |
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Do you charge
commission on cancellations and no shows?
We do not charge for cancellations made in line with your policy.
However, we do invoice for reservations cancelled in breach, whether you decide
to charge the guest or not, as we incur commission charges from websites and
travel agents for bookings that you receive in good faith. |
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Do you send a
monthly statement?
No, it’s better than that! You have constant access to your online
booking statement, which dynamically displays new and cancelled reservations.
To ensure that we send out the correct invoice, you have eight days after the
month end to notify us, online, of any amendments. |
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What are your
payment terms?
Payment terms are 30 days from the invoice date. As you are in
control of your booking statement and ensure that the invoice we send is
correct, we request that a Direct Debit mandate or Bacs transfer is set up.
This is a quick and convenient way to pay and ensures our continued service. |
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Can I receive
bookings through my own website?
Yes, for a very low commission fee you can augment your existing
website by providing guests with the option and convenience of booking your
hotel direct online |
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Who do I
contact if I need help?
If you have any questions, issues or need technical advice, our
Customer Support Team is on hand to help. You can contact us from 9am to 5pm,
Monday to Friday. Please use the following contact details... |
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